Welcome to the Museum of Senses ("Museum," "we," "our," or "us") website (the "Site"). By accessing and using our Site, you agree to comply with the following terms and conditions ("Terms"). We may modify these Terms from time to time, and your continued use of the Site indicates acceptance of any updates.

Address:
MUZEUM SMYSLÚ / MUSEUM OF SENSES
Jindřišská 939/20, 110 00 Praha 1-Nové Město
T: +420 608 213 749

Operator:
6S Entertainment CZ s.r.o
Jindřišská 939/20, 110 00 Praha 1-Nové Město
IČ: 06150152 | DIČ: CZ06150152

The Site is available for personal and non-commercial use. You are free to browse the Site, learn about our exhibits, and share it with others, but you may not use the content for commercial purposes without prior permission from us. We reserve the right to modify or limit access to the Site at any time for updates or maintenance.

All content on the Site, including images, text, logos, and designs, is owned by the Museum of Senses or licensed to us. You may not use, reproduce, modify, or distribute any content from the Site without our explicit permission. Unauthorized use of our intellectual property is prohibited.

We strive to ensure that the information on the Site is accurate, but we make no guarantees regarding its completeness or reliability. The Museum is not responsible for any damages that may result from your use of the Site. Accessing and using the Site is at your own risk.

While we aim to provide continuous access to the Site, we cannot guarantee uninterrupted or error-free availability. There may be instances where the Site is unavailable due to technical issues or maintenance, and we will not be liable for any disruptions or inconvenience caused.

When you purchase tickets through our website, the sale is processed directly by Museum of Senses. By completing a purchase, you agree to the following terms:

Tickets are subject to availability, and Museum of Senses reserves the right to limit the number of tickets per person or transaction.

All ticket prices include VAT. After successful payment, you will receive a confirmation email with the ticket details. It is your responsibility to ensure the accuracy of your email address.

All ticket sales made directly through the Museum of Senses website are final. Refunds or exchanges are not permitted, except in cases where the Museum of Senses cancels an event or temporarily closes the museum due to unforeseen circumstances. In such cases, we will notify you and provide either a full refund or the option to reschedule your visit to another available date.

If you purchased tickets through a third-party, the cancellation and refund policies of that platform apply. Please refer to their specific terms and conditions for any changes, cancellations, or refunds related to your booking.

Tickets must be presented at the entrance, either in printed form or on a mobile device. Unauthorized resale of tickets is strictly prohibited.

In case of any issues or disputes related to your ticket purchase, please contact us at info.cz@museumofsenses.com. We are committed to resolving any issues in accordance with Czech consumer protection laws.

These Terms are governed by the laws of the Czech Republic. Any disputes arising from the use of the Site or these Terms will be subject to the jurisdiction of Czech courts.

If you believe any content on our Site infringes upon your intellectual property rights, please contact us with the following details:

You can reach us at: